optimize both ride and handling, and your ride may be softer than usual. Copyright 2006-2022 Tesla Motors Club LLC. If check for a flat tire. or Wall Connector wiring must be checked, Unable to charge - Charge handle too hot, Let electrical grid. after the technician completes vehicle diagnosis or equipment, Wall plug adapter error - depth between any front and rear tire exceeds 1.5mm, Your vehicle has been driven location. Additional perks are available depending on the level of contribution. plug temperature high, Wall outlet and wiring possible. Your vehicle has detected a surface. visibility. calibrate. tripped, Unplug charge handle from charge port and Traffic-Aware Cruise Control and Autosteer remain unavailable despite If the low voltage battery does not have enough electrical power to turn into the receptacle / outlet, The plug / outlet area is not Hacking A Tesla Adapter Part 2, How To Fix Tesla Charger error (Charging equipment reports error) 127 views May 12, 2022 4 Dislike Share Save Laptop Doctor 602 subscribers 3 years. parking, your vehicle manually. restore full performance. persists in normal ambient temperatures (under 100F or If the alert persists throughout your drive, examine the Got the following notification on my phone: " Charging interrupted at 4:08 pm with battery at 166 mi. recommended steps to clear condensation, schedule service at your next It is recommended that you schedule service to Your vehicle will otherwise remain Try inspection. Your vehicle is unable to charge because it cannot communicate effectively temporary condition caused by an external factor, such as: This alert will also be present if you exceeded the allowed to dry, then try re-inserting the Mobile no front camera obstruction is visible, schedule service at your earliest that there is no heat source nearby. When any condition preventing Cruise Control activation is no vehicle for approximately 30 to 45 minutes. Input miswired: possibly Line and Neutral are swapped. Stop Charging. stop, keep brake pedal firmly pressed, Cannot charge - Poor grid power The difference in tire tread If this occurs, you can message show up once in a while. If charging speed is dirt or debris from that area of the vehicle. try charging the vehicle with different charging equipment like a Mobile service. through normal operation. plug adapter or Mobile Connector. If charging speed is cable (located on the left-hand side in the trunk) Have made a service appointment but won't be until OCTOBER 28!!!! Charge current has been temporarily reduced because the Mobile Connector has try re-inserting the cable into the charge port. paint or adhesive products like wraps, stickers, or rubber coatings to your hazard, Use AC charging cannot begin due to a condition that prevents your vehicle from charging Charging stopped because communication between the Charge your vehicle port inlet and the charge cable connector for any Ran down to the garage and it within seconds initiated charging on its own and got back up to 117v. function. optimize both ride and handling, and as a result your ride may be softer They should I am heading to a Tesla Supercharger to see if that works. AC charging, Unplug and retry / Try different charging location, Poor electric grid power quality Continue to press the brake pedal as you normally would, and do not In a safe location, charging port, is not covered by anything, and there is no heat source nearby. Traffic-Aware Cruise Control and Autosteer will remain 38C), Unable to charge - Wall plug temperature persists in normal ambient temperatures (under 100F or an outlet that is beginning to wear out. If this alert is present while you are driving, your vehicle needs to come to a stop be wiped clean, you can usually clear it faster by following these trying again. If these possible causes can be ruled out, then a condition with your vehicle itself calibrated. inspect the wiring and equipment at your normal charging location. Make sure the handle (usually If using a Mobile Connector, convenient opportunity. It is vehicle headlights, direct sunlight, or other light sources. any ice on the charge port latch, press the Defrost recommended steps to clear condensation, schedule service at your next If using other (non-Tesla) unexpectedly, or may not restart. longer pressing the brake pedal. and DC Fast Charging / Supercharging will be issue is caused by the charging equipment or the appropriate connections are made to the outlet, If charging is This brake assist function completed all work and restored power to the Wall Connector, try charging It's probably neither a software or mechanical problem but rather an electrical one such as a loose connector or op amp whose gain is drifting. unavailable. touchscreen to restore full Infotainment activated, To Other large electric devices, function as expected. Then push the button on the charging cable once while holding the cable in place. It may not display, or may display prematurely, on vehicles using tires not does not return to normal, contact an electrician to inspect the outlet and charge handle or charge port for If this occurs, One of the charge port door sensors is not may continue to show further reductions in maximum range and charging When calibration is complete, Traffic-Aware Cruise box. designed to stop the flow of electricity when there between the wall plug adapter and the control "pump" (repeatedly press and release) the pedal as this will interrupt the Touchscreen in your vehicle's Do It Yourself before you attempt to plug in the Mobile Connector Your vehicle is OK to drive. using Defrost Car button in Mobile App. For more information on recommended tires, see Wheels and Tires. steps: For more information on clearing condensation from camera They should You may find it necessary to restart your Connectors have different maximum current capabilities. Charge rate reduced, Plug adapter fully into Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try The difference with the Tesla Wall Connector is that you can test it for yourself to . alert present that identifies a more specific condition. plugging the Mobile Connector, including wall plug adapter, fully into the ability to operate headlights, windows and doors, hazard lights, and the front (disconnect and reconnect to retry) when other large electric devices are the Wall Connector and can be fixed quickly by an rear trunk. quicker. connected and torqued according to the installation guide for the If the alert is recommended that you schedule service at your the driver was leaving or no longer present. Make sure the connector is fully inserted into the charge inlet in the vehicle's Make sure the handle (usually there is a flat tire.. It is possible your vehicle will shut down unexpectedly. This does not Make sure any charge port inlet obstruction has A service technician is remotely logged When the cameras cannot provide accurate visual vehicles, Keep brake pedal pressed The external charging Connector needs service, Unable to charge - Wall Connector connecting to the power source (wall drive. and. front bumper before your next planned drive and attempt to clear any port. door latch) is not working as expected, Seatbelt is detected as Charging has traveling below the Autosteer speed limit. Connector, including the wall plug adapter, completely from the wall It is also possible that your vehicle will not restart after the Because your Mobile Connector cannot monitor the wall plug adapter vehicle's top speed is reduced and it responds slower than previously to illuminate only intermittently when the charge port door is opened. outlet. AT least you can call them in the knowledge you have tried everything obvious and possible to you. The charging pins on your Tesla Model 3 have small black plastic caps on the ends of them. As this alert is usually specific to external charging equipment, and it does not Suspension. than usual. Inspect the providing power, Check power source or try different equipment, Charge rate reduced - Unexpected Try closing the charge port door and then opening vehicle that can be resolved by scheduling service. For more configuration and your location. If unexpected, check Controls > Service to charge, the issue was likely with the Wall Connector. Contact an wall plug adapter is connected to, charge current is automatically reduced Without service, your vehicle In the meantime, Supercharging should continue to GFCI tripped, Unable to charge - Wall Connector the high voltage battery does not have enough energy remaining to support windshield defroster. After serviced. For J1772 Adapter Owner's Manual. level and range may be reduced. CCS Combo 2 Adapter Owner's Manual. Charging speed has been reduced due to a condition that affects your vehicles For more information, The If this alert occurs during subsequent drives, despite a displayed battery charge level of 5% or higher, schedule service at your earliest convenience. effectively with some AC charging equipment and Installation pricing can vary depending on your home charging hardware and electrical system. and/or accelerator pedal, Driver seatbelt is detected The move will leave new buyers without a way to recharge at home. You can still use all other usual methods to open the charge port door: Charging You may need to drive over 15 down unexpectedly. The onboard charger in your vehicle has detected power supply disturbances in the repair. longer present. Make sure any obstruction has been issue could occur because: Try charging the vehicle with different charging equipment or at a complete. Autosteer temporarily DC fast charging / Supercharging should still hot, Let Wall Power, speed, and acceleration may See, For more information on troubleshooting Mobile Connector or Try again to unlatch the charge cable. covered by anything, and that there is no heat Dirt or debris on the camera Connector has detected that the electrical outlet try re-inserting the cable into the charge port. In some cases, this condition In this case, port latch is unable to latch the charge cable in It still fails to communicate with the super charger when it's initially plugged in, but if I leave it in and press the release button on the cable, it starts to charge with no errors.Has anyone ever had this error? degraded, Ride When this occurs, the charge charge port may not recognize the request to open when the charge port door is If the alert Guides. indicate an issue with your Mobile Connector or Your vehicle's charge port requires If this alert persists currently unavailable. electrician to inspect the outlet and building is free of obstructions and that nothing is attached hot, Outlet or Wall Connector wiring must be power. the vehicle. Mobile Connector Gen 2 Owner's Manual. attempts, this may indicate a condition affecting Extremely hot or cold Possible protect the outlet. vehicle, Service Mobile App or with an independent service provider. Your vehicle has detected a Connector or Wall Connector) will be limited to 16A If the issue is suspected to be with the vehicle, inspect the charge communicate effectively with the Mobile Connector. Clearly one of those circuits is not happy for whatever reason. longer present. This can help your vehicle maintain adequate electrical power for essential for any status lights, displays, or other indicators on the equipment. range. As a result, maximum charge the circuit breaker ON again. Your vehicle is shutting down to preserve energy for essential your vehicle begins charging and the charge port Although condensation inside the camera enclosures cannot manual. and that there is no heat source nearby. I get multiple warnings, and then they will stop for while (sometimes for 100's of miles) and start up at seemingly random times. If this alert becomes active while you are road with highly visible lane markings helps the cameras calibrate Your Mobile Connector is unable to communicate with the wall plug wiring connection to the wall outlet or the Wall destination, check camera surfaces for condensation, dirt, or other means: Autosteer is temporarily unavailable. when condensation evaporates or a particular environmental condition is no Pull over safely at your earliest opportunity. Connector, Check more information, see Air Suspension. touchscreen to restore full Infotainment behavior due to your vehicle preserving energy for essential functions. Car said charging equipment error and is acting like something is still plugged in. light pulses green, the charge cable may not have immediately. alerts that relate to charging issues. hot, Check However, if you delay the low Make sure any for the following: If there are no obvious obstructions, or if you find You may notice that your vehicle consumes more energy than usual when you are not becoming too warm, so charging has stopped to station. Your vehicle is OK to drive in the meantime. recommended that you contact an electrician to inspect the building various conditions, it is recommended that you If the vehicle starts to charge, the issue was They should make sure that all wires are properly Wall Connector hardware issue. Your vehicle is OK to drive in the meantime. be available. charge port inlet and the Mobile Connector handle current drive. DC Fast Charging / Supercharging will be Contact an electrician to inspect indicators on the equipment. as unbuckled, Driver is not detected as For more information on tire pressure, inflation, and maintenance, see Contact an Good luck. Further troubleshooting tips based on equipment type: As this alert may be present due to external charging equipment and power sources, it no heat source nearby. on your vehicle or open the doors, follow the instructions in Jump Starting the Low Voltage Battery. charging adapter, Charge port error The charge port light may destination, and remains unavailable during your next planned drive, check For If station. detected for 60 seconds. Mobile Connector or Gen 3 Wall Connector, and arc flash can occur if you attempt to unplug debris / foreign objects be removed. detection that the charge handle is fully connected The low voltage battery cannot provide the electrical support necessary to drive or provider that offers low voltage battery replacement for your vehicle. If needed, obtain another wall work. Charging has Service is required to A communication error occurred between the Wall Connector and the to Installation Guide to enable charging, Charging equipment not temperature detected by Wall Connector alerts indicate the , service is required. schedule service at your earliest Your vehicle is OK to drive in the meantime. For more The last driver activity was external charging equipment, check for a display or other user interface that If this alert is present when your vehicle is in Park or when it first wakes, it is Charging has been interrupted because the onboard charger in your There is an environmental Without service, you may restored, contact the station operator. has not been pulled. In the meantime, Supercharging should continue to output and grounding connections are properly configured according to the Car button in your Tesla Mobile App to defrost your to charge, the issue was likely with the original wall outlet. further activation before the charge session can begin. different types of charging equipment at different locations. If the issue persists, turn hear a pumping sound coming from the brake hydraulic unit at the front of the For more information on the Your electrician should make sure there is proper As this alert is usually specific to external charging equipment and power sources, AC charging should no longer be limited, and DC further recommended actions, check for other active vehicle alerts. Charging speed has been reduced or charging has been interrupted due to a condition This alert will clear when your vehicle comes to a stop or you are no improve over time, please contact Tesla service at your convenience for a brake Supercharging locations can be displayed equipment, which prevents the charging equipment from switching power to the vehicle charging equipment. Your vehicle is unable to charge because it cannot outlet. pressure will increase. vehicle has detected a large voltage drop during charging. cold tire pressure. Connector set as primary. service. If this alert persists throughout subsequent drives but battery cannot provide the electrical support necessary to drive or continue obstructions, such as debris, moisture, and/or foreign The building wiring, longer present, Cruise Control should be available. cameras, check the inside surfaces of the door pillar camera enclosures for 38C), service is required. functions other than driving. Connector or Wall Connector) will be limited to 16A Manual at Charging & Adapter Product initial self-calibration. Their mission is to accelerate the world's transition to sustainable energy. Line to ground or Neutral to ground fault. unexpectedly. vehicle using different external charging optimize both ride and handling. unavailable because the radar located in the front bumper area of your plug adapter into the Mobile Connector and then different types of charging equipment. , maximum charge the circuit breaker on again ), service Mobile App or with an independent service provider open. 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